Please note that all of our products are made to order. Your order will be manufactured, quality checked, packed and dispatched within 4 working days. Once your order has been dispatched, you will receive an email notification.
Please note all UK orders automatically qualify for free delivery. The free delivery is by Royal Mail 2nd class. You have the option to upgrade to a faster or tracked shipping method if you would prefer.
Estimated delivery times...
Royal Mail 1st Class 1-2 working days from dispatch
Royal Mail 1st Class (Signed For) 1-2 working days from dispatch
Royal Mail 2nd Class 2-3 working days from dispatch
Royal Mail 2nd Class (Signed For) 2-3 working days from dispatch
Airmail Europe 5-7 working days from dispatch
Courier Europe 5-7 working days from dispatch
Rest of World
Airmail Worldwide 7-10 working days from dispatch
Airsure Worldwide 7-10 working days from dispatch
Returns and exchanges
If you have a problem with your order, please send us an email to email@example.com detailing your issue and your order number. We'll be happy to sort out your issue, in most cases with a replacement product if this will resolve the issue.
We offer a no quibbles money back guarantee. If you wish to return your order, for any reason, we'll be happy to offer you a full refund. Please note, the item(s) must be returned within 30 days of placing the order and in perfect condition. Send us an email on firstname.lastname@example.org to discuss.
For all queries regarding returns and exchanges, please either give us a call on 0800 211 8723 or send an email to email@example.com. We respond to all customer services queries within 24 hours.