Ordering & shipping
How long until my order arrives?
Every print is made to order, then posted with tracking so you can keep an eye on its progress. Prints are dispatched within 2-4 working days and then take 1-3 working days to arrive.
Do I get a discount if I buy more than one print?
Yes. Two prints takes 10% off your order, and three or more takes 15%. It comes off automatically in your cart, so there’s no code to remember.
It counts items rather than different designs — three copies of the same print earns the same 15% as three different ones. Gift vouchers don’t count towards it, and it won’t stack with a discount code: if you have one, you’ll get whichever saves you more.
Do you ship internationally?
Yes — we’ve teamed up with trusted print partners across the globe, so your order is made and posted from wherever’s nearest. Order from the US and it’s printed and shipped by our US partner: it reaches you sooner and travels a lot less.
How is my print packaged?
Smaller prints (8x10 and A4) ship flat in a rigid cardboard-backed envelope. Larger prints are rolled in protective tissue paper and shipped in a sturdy cardboard tube. All framed prints ship flat in a reinforced box with protected corners, ready to hang.
Can I track my order?
Yes. As soon as your order ships you’ll get an email with a tracking link, so you can watch it make its way to your door.
Can I change my delivery address after ordering?
If it hasn’t gone to print yet, usually yes. Reply to your order confirmation email (or use the contact page) as soon as you can and we’ll do our best to catch it.
Prints & quality
What paper do you print on?
Thick, 175gsm fine-art matte paper with archival inks — so the colours stay rich, deep and true for years, with no fading and no fuss.
What sizes are available?
Every product page lists the exact sizes available for that print. Across the range:
- A0 — 84.1 × 118.9 cm
- A1 — 59.4 × 84.1 cm
- A2 — 42 × 59.4 cm
- A3 — 29.7 × 42 cm
- A4 — 21 × 29.7 cm
- 8 × 10 in — 20.3 × 25.4 cm
- 11 × 14 in — 27.9 × 35.6 cm
- 12 × 16 in — 30.5 × 40.6 cm
- 12 × 18 in — 30.5 × 45.7 cm
- 16 × 20 in — 40.6 × 50.8 cm
- 16 × 24 in — 40.6 × 61.0 cm
- 18 × 24 in — 45.7 × 60.9 cm
- 20 × 28 in — 50.8 × 71.1 cm
- 24 × 32 in — 60.9 × 81.2 cm
- 24 × 36 in — 60.9 × 91.4 cm
- 28 × 40 in — 71.1 × 101.6 cm
- 30 × 40 in — 76.2 × 101.6 cm
Will the colours look like they do on screen?
Very close. We colour-manage the whole pipeline, though every screen shows colour a little differently — expect the print to feel slightly softer and warmer than a computer or phone display.
Framing
What are the frames like?
Solid pine — sturdy, handsome and built to last, in black, natural wood or white. Each is 20–25mm deep and 10–14mm wide: the sweet spot between strength and understated good looks.
Is it glass or plexiglass?
Shatterproof, crystal-clear plexiglass. It keeps your print pristine and survives the journey (and the odd knock) far better than glass.
Does it arrive ready to hang?
Yes — framed prints arrive already framed, so they go straight from the box to your wall with no faff.
Returns & refunds
What’s your returns policy?
Every order is covered by our 30-day, no-quibbles money-back guarantee. If it’s not quite right, send it back within 30 days for a full refund — no questions asked.
My print arrived damaged — what now?
We’re sorry! Send a photo of the damage (and the packaging) to hello@nostalgia.co.uk and we’ll get a replacement printed and on its way straight away — no need to post the damaged one back.
Can I cancel or change my order?
If it hasn’t gone to print yet, yes — get in touch as quickly as you can. Once a made-to-order print is in production we can’t always stop it, but the 30-day guarantee still has you covered.
Loved prints & wishlists
What does the little heart on each print do?
Tap it and the print joins your loved prints — your personal shortlist, no account needed. A small tab appears at the edge of the screen so you can get back to them any time. It also adds one to the print’s public love count, which powers the “Most loved” sort on our collections.
Where do I find the prints I’ve loved?
Tap the heart tab at the right-hand edge of the screen, or head to your loved prints. They’re saved on this device automatically — sign in and they’ll follow you to any device.
Do I need an account to love prints?
No — heart away, no sign-up needed. Your loves are saved in this browser. Sign in and we’ll keep them on your account instead, so they’re waiting for you on any device.
How do wishlists work?
From your loved prints, tap “Create a wishlist”, tick the prints you’d like, and — if you want to be specific — choose the exact size and frame, and add a note (“for the hallway!”). You’ll get a link to send to whoever needs a nudge.
What does the person I share my wishlist with see?
A tidy page with your chosen prints, any notes you added, and the exact size and frame you picked — they can add straight to their basket without an account. They can look, they can buy, but they can’t change your list. And the link never expires: a list shared at Christmas still works at your birthday.
About Nostalgia
Who is Nostalgia?
We’re a small Edinburgh studio making data-driven, graphic prints of the films, records, places and moments you love — delivering that warm fuzzy feeling since 2018. Historically we focused on phone cases but now we’re exclusively a wall art business.
Are your reviews independently verified?
Yes — every one of our reviews is collected and verified independently by REVIEWS.io. We can’t edit or cherry-pick them.
How do I get in touch?
Quickest routes are to give us a call on 0800 955 6275 or head to our contact page and fill out the short form.
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